Your security and privacy are our top priorities. Learn about the comprehensive measures we take to protect your data and ensure a safe gaming environment.
We use industry-leading encryption technologies to protect your personal and financial information.
All data transmitted between your device and our servers is protected with 256-bit SSL encryption, the same standard used by major financial institutions.
Personal information is encrypted at rest using AES-256 encryption. Our databases are housed in secure, monitored data centers with strict access controls.
Encryption keys are managed through a secure key management system with regular rotation and hardware security module (HSM) protection.
Virtual currency purchases are processed through secure, PCI DSS compliant payment systems.
We maintain Level 1 PCI DSS compliance, the highest level of payment card industry security standards, ensuring your payment information is always protected.
Credit card information is tokenized and never stored on our servers. We work with certified payment processors to ensure secure transactions.
Advanced fraud detection systems monitor transactions in real-time, using machine learning to identify and prevent suspicious activity.
Our infrastructure is hosted in tier-3 data centers with:
Licensed and regulated by AGCO, iGO, and GPEB. Regular compliance audits ensure adherence to all applicable gaming laws and regulations.
Full compliance with PIPEDA (Canada), GDPR (EU), and CCPA (California) privacy regulations. Regular privacy impact assessments conducted.
Compliance with anti-money laundering (AML) and know-your-customer (KYC) requirements. Regular financial audits and reporting.
24/7 security operations center monitoring all systems for threats and anomalies
Machine learning algorithms detect unusual patterns and potential security threats
Rapid response team available 24/7 to address any security incidents immediately
Regular security reports and transparency updates on our security posture
If you have security concerns or wish to report a vulnerability, please contact our security team immediately.
Security Email: security@minglequest.com
Response Time: Within 4 hours
PGP Key: Available upon request