Virtual currency is digital tokens used within our games that have no real-world value and cannot be exchanged for real money, goods, or services. It's used purely for entertainment within our gaming platform. Virtual currency cannot be withdrawn, transferred to other players, or converted to any form of real value.

You receive virtual currency when you create an account and can earn more through daily bonuses and gameplay achievements. Additional virtual currency can be purchased through optional in-app purchases using real money, but remember - virtual currency has no real-world value and is purely for entertainment.

No. Virtual currency cannot be withdrawn, cashed out, transferred to real money, or exchanged for anything of real value. This is entertainment-only gaming with virtual currency that exists solely within our platform.

You must be 18+ in Quebec, Alberta, and Manitoba, or 19+ in all other Canadian provinces. Age verification is required and strictly enforced through our verification system using IP geolocation and document verification where required.

We use IP geolocation to determine your province and display the appropriate age requirement. For certain features, especially in-app purchases, additional document verification may be required to confirm your age and identity.

We operate under regulations from AGCO (Alcohol and Gaming Commission of Ontario), iGaming Ontario (iGO), and GPEB (Gaming Policy and Enforcement Branch of BC). All activities are monitored for compliance with applicable gaming laws.

Our platform uses only virtual currency for entertainment gaming. You cannot win real money, cash out winnings, or exchange virtual currency for anything of real value. This is purely social gaming for fun, not gambling.

We use SSL encryption, secure payment processing, and follow industry best practices for data protection. Your personal information is never shared with third parties without your consent, and we comply with all applicable privacy laws.

We provide session time limits, spending controls for virtual currency purchases, self-exclusion options, and links to responsible gaming resources. Gaming should always be entertaining, never a source of financial stress.

Learn more about Responsible Gaming

Once logged in, visit your account settings to set daily, weekly, or monthly limits on gaming time and virtual currency purchases. These limits help ensure gaming remains fun and within your comfort zone.

Click "Sign Up" in the navigation menu, provide a valid email address, create a secure password, and complete age verification. You'll receive a confirmation email to activate your account.

Our customer support team is available 24/7. Email us at help@minglequest.com or use our contact form. We respond to all inquiries within 24 hours.

Contact Customer Support